Service and Support

Service Policy & Guarantee

We offer regular hours and emergency after hours support. Onsite, telephone, email, and remote desktop services are available.  Time and materials basis or service contracts are available and strongly recommended!  


We strive for same day service for calls received before noon the same day, and for calls after noon, we strive for next day service visits.


So whether you need Repair Support in Mobile, Repair Support in Birmingham, or anywhere in the region, we have you covered!


Service Contracts

When your site goes down and you are losing revenue or security, it's not only stressful, but most times, can be prevented completely!  Like any system, lack of preventative maintenance and upkeep service can result in costly repairs that could be avoided.


Anchor offers three levels of service plans: Silver, Gold, and Platinum, and are completely customized based on the equipment and needs of the site.

New Customers for repair support in Mobile, Birmingham, Pensacola, and more

Not a current customer yet?  

 

No problem! Click below to be directed to our safe and secure customer portal, and fill out the form located there.

Someone from your nearest office will be in contact very shortly!

For emergency service, please be sure to fill out this form completely, and then contact your nearest office directly.

Existing Customers

We thank you for your dedication and continued trust in our products and staff!


Did you know?  You can now navigate directly to your customer portal linked on your previous invoices to view open and existing jobs, revisit previous work orders and invoices, and request new service!  We know, it's pretty neat...  

Be sure to annotate that you're a returning customer and your trusted service technician will be in touch shortly!

For emergency service, please be sure to fill out this form completely, and then contact your nearest office directly.

Reviews

Leave a Review!

We strive for the best in class service, and the utmost care & customer relations.  Care to share your experience and help someone make the right decision in joining with Anchor Parking & Perimeter Security?  We thank you!  Please click the button below to be redirected to Google to leave a review!


(Please note, you must have a Google account, and be logged in to write reviews!)